Generally, parrotuncle.com accepts returns for up to 30 days from the date of shipment. Products being returned must be new and in their original sealed packaging. Other restrictions apply. Please refer our Return Policy for more information. For information products that are defective or were damaged during shipment, please refer our damaged and defective goods section of our Return Policy.

When your order is shipped, you will receive a shipping notification and tracking number. You can check logistics information on our website

You will not be charged sales tax.

Free shipping 

Yes and this is made with your own convenience in mind. By creating (or using) an account during the purchasing process you will have 3 things made so much easier for yourself: - keeping track of your order's delivery status - changing or canceling the order - using your previous purchase history to become eligible for a Loyal Customer's discount

Parrotuncle.com proudly stands behind all products we sell. When you meet a defect in materials or workmanship when purchase within one year, we will repair or replace your product. Certain exclusions do apply, so please see our Warranty Policy for more details.

Generally, the order processing time is 1-3 working days, and the Delivery times is 3-7 working days.
Also, please be aware that weather, shipping holidays, peak shipping seasons and incorrect billing information can delay the shipment of your order.